Our Approach to Mediation
The goal of the Alice Dendinger Alliance Group is to transform the way employees and organizations perceive conflict and to help dispell the myths of conflict. People can more effectively manage conflict if they have the right tools and resources.
We provide the following mediation services:
Workplace Mediation
Co-Mediation Mentoring
Systems Design
Conflict is inevitable - It is an inherent component in every work environment. It is a normal part of all organizations and does not have to be avoided or considered negative. Conflict is at the core of innovation and its energy can create individual, team and organizational growth when managed constructively. People avoid it because they do not have the tools to handle it in a way that is safe, face saving and forward-focused.
The cost of unresolved conflict is high - Lost productivity, turnover, absenteeism, direct costs such as vandalism and theft, perception costs of customers who see discourtesy or poor service, legal costs involving prolonged deliberation and litigation, and the overall cost of not having the best people in the right jobs.
| Conflict might be an issue in your workplace if you can say yes to any of these questions:
1. Have you ever worked with someone who avoided conflict?
2. Can you “cut the air with a knife” as a result of petty sniping and backstabbing?
3. Do you have employees who imply “lawsuit” every time there is a misunderstanding?
4. Do you have unproductive or destructive employees working in positions because managers avoid confronting performance issues?
5. Does your HR professional feel like a “litigation coordinator?”
Check out the collaborative training and development courses in our Training and Development section of the site if you are looking for classes for groups who want to learn how to get along better. |
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